REFUNDS
Most of our items are eligible for our 30-day refund policy. If your product is faulty, damaged or missing please Contact us for a refund or item exchange within 30 days of delivery. Refunds and Returns are at the discretion of Naturistastore.com, Product Listings display Return Policy for individual items. Some items have a no exemption No Returns or Refunds policy Due to Food Safety items. All Sale items are Final Sale & Non Refundable. We do not own the rights to any of the products We sell, therefore We will not be responsible for any product consumer warmings or recalls.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Buyer Remorse Refunds/ Returns Policy
Due to food safety item, We cannot offer Returns or Refunds on Open items that have been used and have a broken seal. Buyer is responsible for making informed decisions about the products that may work for them or products that may not work for them. We cannot offer Refunds or Returns on products that are not in New Condition. The purchase of all products sold by NaturistaStore.com is the sole responsibility of the user. No Refunds or Returns for “Product doesn’t Work” Claims, since We do not guarantee any products will work for each individual user, as with all food dietary supplements, individual results may vary.
Gift cards are Non-returnable.
If you are not satisfied with your purchase, please notify us at hello@naturistastore.com and claims will be assessed and processed at the discretion of the Company.
To complete your return and refund, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.
If approved your refund will be processed, and a refund will be applied to your credit card or original method of payment, within 5 -7 days.
Late / Missing Funds
If you haven’t received your refund in 7 -10 days, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@naturistastore.com
Sale Items
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Product Consumer Warnings and Recalls
We do not own the rights to any of the products We sell, therefore We will not be responsible for any product consumer warmings or recalls. Consumers must contact the original manufacturer directly for any information or return requests regarding a product with a product consumer warning or recalls, manufacturer contact information can be found on the products label. NaturistaStore.com is solely a third party seller. We do not manufacture any of the products We sell. The use of any products purchased at NaturistaStore.com is the sole responsibility of the user. Consumers are responsible for attaining information about the products they consume Before they begin consumption. These Products are not intended to diagnose, treat, cure or prevent any disease. The products and information found here are not intended to replace professional medical advice or treatment.
Return / Exchanges
We only replace items if they are physically defective from damage that occurred during transit. We do not own the rights to any of the products We sell, therefore We will not be responsible for any product consumer warmings or recalls. We only exchange items that are in new condition with an item of equal or less value. Buyer is responsible for return shipping costs, Shipping costs are non refundable. If you need to exchange an item for the same item, send us an email at hello@naturistastore.com for all processing and approvals.
If your item is not damaged due to damage that occurred during transit, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
