Naturista Store

Returns & Refund Policy


Most of our items are eligible for our 30-day refund policy. If your product is faulty, damaged or missing please Contact us for a refund or item exchange within 30 days of delivery.

If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards are Non-returnable.

If you are not satisfied with your purchase, please notify us at and claims will be assessed and processed at the discretion of the Company.

To complete your return and refund, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.

If approved your refund will be processed, and a refund will be applied to your credit card or original method of payment, within 5 -7 days.

Late / Missing Funds

If you haven’t received your refund in 7 -10 days, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale Items

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Return / Exchanges

We only replace / exchange items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at for processing and approval. Then send your item to:

Naturista Store
10519 Paramount Blvd
Downey, CA 9O241


If your item is not damaged, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Naturista store Organic teas


The Naturista Store Guarantee

We are Naturalist here at Naturista Store and We are equally picky about what We put in our bodies so here at Naturista Store We source products with only Natural Ingredients based on quality and purity which is why all of our Naturista Store Brand Teas are NON-GMO Certified USDA Organic.